Staff Wellbeing: Services for Support 
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Service support |
Overview |
Signposting or link |
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Somerset Council - Support Services for Education (SSE) Critical Incident Support |
A critical incident may be defined as any sudden and unexpected incident or sequence of events which cause trauma within a school community, and which overwhelms the normal coping mechanisms of that school. | |
| Headteacher Support Service |
Providing confidential support, both professional and personal, to Headteachers. |
Headteacher Support Service | Support Services for Education |
| Employee Assistance Programme - EAP.Available to maintained schools as a core service. Please check that your school/college subscribes to this service before use. Other EAP services and providers may be used by schools. |
The online portal provides immediate information, guidance and support on a wide range of issues including mental wellbeing, physical health, and topics that can affect us day to day. Whether you’re facing concerns at home or in other areas of your life, Optima Health EAP and the Lifestyle platform are here to offer expert, confidential support.
Our counsellors are available 24/7 to offer confidential support across a range of issues, such as stress, anxiety, bereavement, money worries, legal matters, challenges at home, or difficulties with work or studies. No concern is too big or too small. |
Employee Assistance Programme: Optima Health | Support Services for Education |
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Counselling |
If you are wanting to provide counselling support, whether this is for staff, learners or signposting families, we strongly recommend using the BACAP Therapist Directory to choose an accredited Counsellor that meets your needs. |
British Association for Counselling and Psychotherapy (bacp.co.uk)
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Somerset Talking Therapies |
Self-referral for Somerset residents We encourage you to make a self-referral to our service if you are:
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How can we help you? (somersetft.nhs.uk)
Online Referral - NHS Somerset Talking Therapies - Somerset NHS Foundation Trust (somersetft.nhs.uk) |
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Open Mental Health (OMH) Somerset’s Mental Health Alliance
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If you, or someone you know, is experiencing difficulties with their mental health, we are here to help. Open Mental Health offers support 24 hours a day, 7 days a week to ensure that adults living in Somerset and struggling with poor mental health can access the right support at the right time.
If you need to speak to someone please contact our team at Mindline Somerset any time of the day, any day of the week locally on 01823 276892 or freephone 0800 138 1692.
Mindline Live Web Chat is available every day from 8pm-11pm or you can email |
Somerset's Mental Health Alliance - Open Mental Health
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FREE Education Support |
The only UK charity dedicated to supporting the mental health and wellbeing of teachers and education staff in schools, colleges and universities.
Includes wellbeing resources and a free and confidential helpline for education staff.
Helpline poster can be placed in staffrooms and staff spaces such as toilet areas and staff websites. |
Education Support, supporting teachers and education staff
helpline-poster.pdf (educationsupport.org.uk)
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Smokefree Somerset |
Smokefree Somerset is the local stop smoking service offering flexible and free support options to those aged 12 and over who are ready to stop smoking. |
Smokefree Somerset: 01823 356222
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Somerset Activity & Sports Partnership (SASP) |
FREE SASP Workplace Activity Offer Introducing the SASP Workplace Activity Offer (Somerset Business Awards Winner 2019). This is a totally free health and wellbeing programme that can be tailored to your organisation's specific needs and requirements. |
Active Workplaces - Somerset Activity & Sports Partnership (sasp.co.uk) |
Page developed - April 2024
Reviewed - March 2026
